Customer Testimonials
Our sincerest thanks to Bryan Ticas—Bryan provided excellent professional service—was approachable—knowledgeable—helpful!
VERY HELPFUL STAFF, VERY EFFICIENT AND VERY KNOWLEDGEABLE . THANK YOU FOR ALL THE GREAT SERVICE OVER THE YEARS
Kind, good recommendation, best service, high quality I would recommend to my friends and family.
super fast and helpful, everyone there was so friendly. So happy with my new car and would definitely recommend
quick and efficient, great service. I recommend going here for my service since they're familiar with my car and my needs
The staff here were very accommodating, friendly and super efficient. I had a great experience buying my Honda fit from this location. Annie was extremely out going, very knowledgeable and made me feel very comfortable and at ease about making such a big and important purchase. It was very convenient meeting with their finance manager and having an icbc broker on site!
I wanted to take a moment to express my gratitude and appreciation for the outstanding experience my daughter and I had when purchasing our new 2023 Mazda CX-30s from your dealership. From start to finish, the entire process was seamless and enjoyable. As for the CX-30 itself, it has exceeded our expectations in every way. It is a stylish and comfortable ride with exceptional safety features and excellent fuel economy. We feel confident and safe driving our CX-30s, and the driving experience is truly exceptional. Overall, we couldn't be happier with our experience at Freeway Mazda. The team ...
Freeway Mazda is the best car dealership ever! The staff here are all very helpful.
Peter and Ryan well the whole team were very friendly and kind patient with us as my boyfriend and I were looking for a vehicle . We were taking some time too and due to the message of asking how we are doing and how the hunt was going we’ve came back to see if the vehicle that we were wanting was still available and sure enough it was. We appreciate the honesty and friendship like customers service we will definitely be coming back and highly recommend this dealer ship. Thank you for your time and patience and assistance
Peter's knowledge and passion for vehicles, and genuine and kind interpersonal skills, form the foundation for an increasingly rare and special dealership experience. Freeway Mazda sales, service and parts personnel take the already satisfying experience of owning a Mazda to another level. They do it right. And I never hesitate to recommend Mazdas or this dealership to friends and family.
We fully endorse the team at Freeway Mazda. The experience was consistent, considerate, and timely from start to finish. The pricing was excellent, and the delivery of our new car was a fun experience. Thanks to Peter and his Team.
Really great experience buying our new car! The entire team was very straight forward and honest with us. Best car buying experience I’ve ever had. Thank you to Terry and Peter for making it all so smooth!
I am very pleased with the service. The staff is very helpful and have helped me many times with small and major problems. As a senior on her own it is nice to know there is someone I can call on with any car problems.
Great service and very friendly staff. My vehicle servicing was completed right on time. Thank you!
Staff was very helpful and courteous, prompt and on time. Communication was clear and precise
Great service friendly staff i have no problems with anything so far .i would recommend to anyone
This dealership has always been a pleasure to deal with. We have become to know the staff quite well over the years and they have always been most courtesy and very easy to talk to. We would highly recommend to anyone wishing to buy a Mazda or getting the vehicle serviced.
Really quick and reasonable priced for dealership vs a chain place like Midas. Also can purchase set of service package for discount.
Friendly staff. Darren, Lee, Bryan and Noah always provide excellent service. They truly look after you and your vehicle. Highly recommended!
Having done a bit of research, I decided to trade in my vehicle for a Mazda 3. Tommy was a knowledgeable and personable sales advisor, and I felt I could rely on his expertise to help guide me through the process. I was also assisted by Fui in the Finance department, and she was also very open and patient with me as she explained the various warranties and packages. I did not feel pressured into anything, and was given time to consider them. When I went to pick up my car, I brought my mom with me. Both Tommy and Fui ...
Staff were helpful and thourough with their servicing of my vehicle. Felt reassured with my choice to come here for servicing.
This was my first experience buying a Mazda and Freeway Mazda was very engaging and professional and if I buy another one I will be going back there.
First thing. Please change the name. It is not “Ron’s” car. The owner is Cindy.Great service and the team is very professional.
Appreciated the video sent to me showing the problem I had with the car not starting.
I recently bought a used Mazda 3, and found out the steering wheel cover had been recalled for defect. I made an appointment with Freeway Mazda and they replaced quickly with minimal fuss. Altogether my experience with the staff at this dealership was very positive and I highly recommend them.
Professional, polite and friendly service. I have been dealing with Freeway Mazda for many years now and have always been pleased with the service. I would recommend this dealership and this crew to anyone.
I always have a great experience with the Freeway Mazda service department. Their SMS and video communications during the servicing are precise and thorough. Much appreciated!
Lee is awesome! He is always so passionate and helpful at work. I’d love to introduce him to all my friends for service.
Amazing customer service. Above and beyond what was expected of them to make the deal.
I’m so happy I have a Mazda. All the staff is so friendly and knowledgeable. I always feel important after every service
Every time I visit the service department they provide excellent service. I love how they provide videos of your car and explain in detail what is good and any problems.
Just a great bunch of employees at Freeway Mazda , always courteous and honest . Service staff to GM
Professional and prompt service from staff. Kept informed of work needed to be done on car.
Freeway Mazda is excellent company. All stuffs are very friendly. I am so enjoyable with my new vehicle. Thank you so much!
Really nice attention the manayer is very honest I recommend 100 % 1000 Mazda sure located
Nice staff, comfortable circumstances and good service 👍. The best part is they fix the new problem(not sure it was there or caused by the service technician) occured during the service without charging on me. Recommend for sure.
Fast and friendly service, Tracy and the team provide highest standerd service in the industry, highly recommend!
Very Friendly and take time to explain the car and service. Show excellent knowledge of the car.
As always, excellent service. Never have any problems taking my car in for service Miss the car wash
He did all he could to help me, the vehicle seems good enough so far.
Bryan and i communicate well from the very start when i first purchased the CX30 Turbo; caters to what i need and makes every easy for me. Whenever i ask, he listens!!! Lee, while not my usual service contact, is also always welcoming.
I've been dealing with this Freeway Mazda for 10 years and have had the greatest experience dealing with all the staff, from sales to service. I just bought a new car and that was a big influence on my purchase, and of course, the very nice car. Customer service is top notch and have recommended Freeway Mazda to many. Nice work. Keep it up.
The service here is always amazing, they are thorough and take the time to inform me of any issues or repairs needed. The service Video they send is a terrific tool so i can get a closer hands on look at the maintenance they're doing.
Excellent service! The staff was very friendly and helpful. The team ensured that we get regular updates on our order
They did their best to deliver excellent services and we are very satisfied with the result.
They have a great customer service and they did a great job to my car.
Excellent as always...prompt, friendly and efficient. Scheduled work was for 3-4 hours. Completed in 2.5, and they drove us to and from a local mall. Thanks again.
Great service and courteous to their clients. I will definitely recommend them to others for service and sales.
Very efficient, helpful and knowledgeable staff. I would highly recommend having your vehicle repaired and maintained at freeway Mazda.
I have serviced my 2010 Mazda3 at this dealership since I bought it new at this location all those years ago and they have always done an outstanding job taking care of and repairing my car. I never thought I could get decent and trustworthy service at a dealership but when I lost my long-time mechanic, I tried them out since I live close by. The staff are terrific and the service technicians do a great job. I would never go anywhere else to take care of my car.
Excellent service, friendly ,informative. Dave, Peter, Tommy, Eric, Fui , they are very professional. Definitely will recommend.
Friendly, informative, and a very fast routine service. I recommend and will definitely return for the next one!
The staff was nice and friendly, and it was fairly easy to get an appointment. I waited for my car and it didn’t take too long.
Everyone at this dealership were very helpful and kind. Excellent customer service. Definitely will recommend.
They provided Excellent service and staff were very Findlay and very helpful. Service time was fast and they have very comfortable, clean waiting area with excellent coffee Service.
From the time of ordering the vehicle to delivery Peter excelled at communicating to us the various steps in the process.
We have owned 4 Mazda vehicles and have always had our service done by they . They are a very professional service department. And always extremely polite and friendly . We will continue to do business with Freeway Mazda
Excellent customer service and very honest team that doesnt make you feel pressured in any way
I always feel like I am Freeway Mazda’s most valuable client. They provide excellent service to me and to my car. I have recommended them to everyone I know.
Mazda branch workers are friendly, knowledgeable, and always ready to assist with any questions or concerns
Always a good experience here except they no longer do snacks after COVID. Friendly staff
I loved the video that they sent to my cell phone explaining the inspection of my Mazda. The reception is friendly and very helpful.
Best dealership ever!!! Starting with Peter the General Sales Manager, to Tracey the sales person I was dealing with, to the receptionist and the service team. Being able to watch a video of the service work being done step by step is awesome!! You know for sure that the maintenance is done 100%! I would not hesitate to recommend this dealership to family and friends. I personally will always go to them.
I am very pleased with the customer service at the dealership. Always. Over the top. The staff is very friendly and approachable!!
Excellent service provided by sales, financial, insurance and management team. I will refer my family and friends to this dealership😊
I recently placed an order for a car at Freeway Mazda, but unfortunately, I had to cancel the order due to personal reasons. I found another vehicle to purchase and was unable to wait for the order to be fulfilled. Despite having to cancel, I was impressed by the level of service provided by the dealership. Their staff was very helpful and accommodating throughout the process and I appreciated their professionalism. I would highly recommend Freeway Mazda to anyone looking for a great car-buying experience. Thank you for your excellent service!
Very helpful and always explain everything to me. I’ve bought 2 vehicles from them and would buy another when it’s time
Quick, friendly, informative about what was going on. Not pushy with my decisions after I was given all the info.
I always find the staff at Freeway Mazda to be professional, helpful and friendly. Although I'm never keen about maintenance or repairs, when I have them done at this location I know they are done correctly and in a timely manner.
Wonderful experience! Went in to see the colour of the coco leather on the signature Mazda CX5, ended up buying a Mazda MX-30 for me and ordering a CX-5 for my husband. Everyone through the whole process has been kind and patient, no pressure at all. Would definitely recommend Freeway Mazda!
I needed a car as I’ve transferred locations for work and in the long run taking the bus wasn’t doable. I reached out to multiple dealerships and planned to go see some vehicles. I didn’t feel comfortable going through anyone else but Tracey at Freeway Mazda! I helped Tracey at my work and through conversation I learned where she works. I immediately went to their website where they have a “meet the team” tab and sure enough Tracey was at the top! I emailed her and she helped me in finding the right vehicle. I don’t ...
I had a wonderful experience with the freeway Mazda, they went so far is to deliver my vehicle all the way to the island, no questions asked, did everything that I needed them to do, so far so good
Great dealership, they provide execellent service, have professional sales agents, and fair prices on used cars.
Exellecent customer service, wonderful experience all together, I would definitely recommend this dealership! I am a very happy customer. Thank you Freeway Mazda on 154 and 104th!
Your service department always give me an excellent service. They are easy to talk to, friendly, and attentive. Keep up the good work. Thanks for looking after my car.
The staff is very friendly and helpful. I’m very satisfied with their service and environment.
I Always receive the best service when I bring my vehicle here. Thank you. Words
Great service rep and car service was done in a fast and efficient manner at a reasonable rate
I had the best experience with this dealership. Very knowledgeable, helpful…not pushy at all and very respectful. I was so impressed with them I would even go out of my way to refer my friends and get maintenance done on my vehicle there….even though it’s in Surrey when I live in Langley. Special shout out to ARNIE and Peter…great customer service.
Just purchased a used 2019 CX-5. Very friendly and professional Sales Staff. I would definitely return. The whole experience was very pleasant!
They are all amazing! They helped us to find our dream car. They are professional and friendly! It’s my best experience of car dealership
Peter Herbert his wonderful team are excellent to deal with—professional, kind, understanding , and caring. You are treated like a family member. I have no hesitation recommending Freeway Mazda. It was my best car purchasing experience ever!
Every time I visit to have my car serviced, I am met with very courteous staff, the service personnel keeps me informed while the car is being serviced. Always a pleasure to be looked after so attentively.
The service department was great and informative with what was needed to get done with the vehicle.
Always get great service from this dealership’s service department..always listen to any issues I may be having and deal with it in a timely fashion and keep me informed of whatever needs to be done..very happy with the service
Very kind staff and engaging with costumers actively. All the explanations of my vehicle before driving has been really helpful.
When we brought our CX-5 in for the dead battery issue , Lee and his team took care of things and addressed a few extra items I mentioned. Prompt and courteous service all around. They also provided me with a Courtesy car which helped a lot.
Friendly and accommodating staff will work to get what you need done in a timely matter
Outstanding customer service and genuine service and care about the cars snd their people! Thanks for the “Experience” Our son loves this well looked after, 2013 Audi A4. We will definitely refer to others in The future. Thank you Tommy & Peter for your service!
This dealership is all about convenience. Having my vehicle serviced is a hassle free and pleasant experience indeed.
I won’t take my Mazda anywhere else even other Mazda dealers. Freeway Mazda is though and give you a video as they do your inspection.
We were very pleased with the sales service we received at Freeway Mazda. Tracey was great to deal with and was extremely helpful and friendly.
A very easy used car buying experience. Everybody I encountered was helpful and friendly. The car was as advertised, and all required repairs were completed prior to the sale.
Had my service appointment here. Extremely pleased with the scheduling process and the staff. They shared a video of the assessment made by the technician - this was super cool and helpful. Fairly priced as well. Highly recommend
The staff were all very friendly and informative and treated us very well. Overall was a very pleasing purchase experience
Service received is always prompt, courteous and efficient. Car was in and out in one hour.
Just purchased my 2nd car from this dealership. Peter and his team are first class all the way. I'm 7 hours away in the Kootenays of BC and was kept in the loop from my CX9 order in May all the way to delivery mid August. Peter and Tracey took care of every detail and always made me feel as if I was their only customer... And this is a 'busy' dealership! That says enough on its own. I love my new ride and Freeway Mazda made the experience exciting and fun.
The service ambassador is very accommodating and has a very good reputation when dealing with the costumer like me. Very friendly and explain everything that has been done to my car.
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