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Navigation, Leather Seats, Premium Sound Package, Aluminum Wheels, Heated Seats!
Compare at $25995 - Our Price is just $25814!
While strikingly beautiful on the outside, this 2016 Mazda CX-5 shows its beauty once you hit the start engine button. This 2016 Mazda CX-5 is fresh on our lot in Surrey.
The 2016 Mazda CX-5 is a compact crossover SUV that gives you the spacious interior you want and the fuel savings you need, without sacrificing power or performance. If you're looking for a mid sized stylish and fun-to-drive SUV, you'll definitely find it in the Mazda CX-5. Offering high quality materials, an excellent exterior design and a well thought out interior, this uber cool SUV has it all. This SUV has 48223 kms. It's nice in colour and is completely accident free based on the CARFAX Report. It has a 6 speed auto transmission and is powered by a 184HP 2.5L 4 Cylinder Engine. It has some remaining factory warranty for added peace of mind.
Our CX-5's trim level is GT. The GT is the top of the line trim for the CX-5. In addition to the features found on the GS, the GT offers powerful engine, stylish aluminum alloy wheels, Bose premium audio with 9 speakers, leather and metal look steering wheel, HomeLink garage door transmitter, dual zone climate control, leather upholstery with heated front seats and navigation system. You will also get a rear collision warning system, blind spot detection, a rear view camera and fully automatic projector beam LED headlights. This vehicle has been upgraded with the following features: Navigation, Leather Seats, Premium Sound Package, Aluminum Wheels, Heated Seats.
To apply right now for financing use this link :https://www.freewaymazda.ca/finance/apply-for-financing/
Buy this vehicle now for the lowest bi-weekly payment of $173.80 with $0 down for 84 months @ 5.99% APR O.A.C. ( Plus applicable taxes - & $495 documentation fee ). See dealer for details.
All of our vehicles are fully inspected, and come with a free CarProof.
We are a family owned and operated dealership, conveniently located one block east of the Guildford Town Centre, just off Hwy #1. Our experienced, friendly and knowledgeable staff will ensure you get the highest level of quality customer service for all of your automotive needs. We have a beautiful, vibrant showroom with huge selection of new and pre-owned inventory. Call us at (604) 583-7121.
Come by and check out our fleet of 70+ used cars and trucks and 130+ new cars and trucks for sale in Surrey. o~o
Arnie was great - answered all of my questions, was responsive to texts/calls, and best of all I didn't feel like he was hounding me for a sale. Everyone we came across at the dealership was friendly; haven't had a service yet but it seems like their customer area would be a decent spot to hang out while waiting for servicing.
This is my second vehicle I’ve purchased from Freeway Mazda! Arnie was amazing! I recommend seeing him if you are in need of a vehicle
Very informative and tried to meet my demands as much as possible and answered all my questions very promptly. I had been in earlier and dealt with another gentleman, not sure who, and even took a vehicle for a test drive and there was no follow up afterwards which surprised me. Arnie though was great following up in a friendly fashion without being pushy. Very personable.
As soon as I met Arnie, I knew that he was going to do whatever he could to take care of me without pushing me into something I didn’t want like many other salesman do. I would highly recommend Arnie and freeway Mazda to anyone looking for a vehicle whether you want new or used. Also, I have to thank Eric Tham (Brand Manager) for doing a great job with the financing and all the paper work. Thank you to both of you!
The way u deal with customer is excellent.I say this cos I myself have seen that ur approach were genuine by that I mean u introduced ur product very clearly and to the point without exaggeration and left the decision to the customer .this helped me to trust u.
Arnie Riess was very helpful. he knew his job & gave me all the information I needed to know about the vehicle. Great service & very polite.
Arnie answered all of my questions with care and thought, and helped pick out the perfect vehicle for my need in quick time. Great experience
Extremely satisfied with all staff as i was dealing with the dealership in past, great service feeling very relax and comfortable. I will recommend to anyone. Paul.
Went in to Mazda as my old car was not up to par anymore. I met Arnie right away and he showed me all the vehicles in my price range and helped me through the entire process. He wasn't pushy at all and was very straight forward and authentic with all his information. We tried quite a lot of vehicles and he explained the features of each in great detail even though we went through so many. I ended up choosing the 2019 Mazda CX 5 and traded in my old vehicle too. I would definitely recommend this dealer ship to anyone who wants a great vehicle. And the salesman Arnie if you want straight forward and authentic communication to any questions you have. The reception, insurance and financing associates were great too. 5/5 would buy my next vehicle through them.
Arnie was extremely approachable and easy to work with. He explained the car buying detail clearly and I did not feel I was pressured at all. Sales manager Trevor was also pleasant to work with and kept me up to date with the car status. Highly recommend this dealership.
We had a couple of salesman during our experience at freeway, both were knowledgeable and friendly. We would buy from them again in the future.
We have now bought 3 Mazdas from Freeway Mazda and Arnie Riess sold us all of them. We've always felt that he went above and beyond to get us the best deal. He is extremely personable and honest and if anyone is looking to get into a Mazda, we would highly recommend Arnie as your salesman.
My experience at freeway Mazda was amazing. I am completely satisfied, Arnie was a great salesman- very kind and helpful. I would definitely recommend this place.
This particular dealership offers an unbeatable effort to make the customer happy. Everything that needs to be done for the purchase of a car is done with the customers comfort in mind.
We appreciated the helpful service. We found Arnie very helpful, polite and easy to deal with. Everyone we have come in to contact with were very professional. We did not once feel pushed into a purchase. Which we appreciated. Our questions were answered promptly. Very stress free when you are making a big purchase.
Buying a new vehicle is not a pleasant experience for some people me included. A good sales man can make all the difference in this process, Arnie,listened to our needs and helped explain the benefits of our purchase, and the the buying a new SUV, we left feeling happy.
Arnie was very pleasant, accomodating and very respectful. Showed/answered us every detail of our questions regarding the car we wanted. He also helped us in getting good discount. He never forced his way inorder for us to purchase the car.. excellent service arnie and to freeway mazda team!:).
Found a car quick. Car history is excellent with all laid out to see. Had a couple small issues with car which were quickly fixed free of charge including brand new back up camera. Sales people were professional & friendly. Thanks Freeway Mazda!
Arnie helped us get into our new Mazda CX-5 during the holiday season. He had tons of patience and told us all the steps along the way. Highly recommend working with Arnie and Freeway Mazda.
The thing that got me to my final decision besides the car itself, was the Sales rep Arnie. His aproach to me as a customer was fenomenal. He was patient, friendly, knowledgeable and accomodating. The thing i liked about him the most is that he never pressured me into any decisions or try to push me towards a purchase. "When you are ready i am here to make you the best deal possible." Walked out of there with a brand new CX-5. Thank you very much Arnie.
Was referred by a friend to check out this dealership , Arnie was also part of the referral , was very happy with the experience of buying my new cx-3 .. wil pass on to anyone looking to buy a new zoom zoom !!! Mazda !!
Very polite and not pushy at all. This was the best experience I have ever had buying a car! Thanks Arnie! We love our new car!
Recently purchased a new Mazda 3 with help from Arnie Riess. Very pleased with the entire process, will definitely recommend Freeway Mazda to relatives and friends. Arnie and Trevor professional, knowledgeable, helpful and friendly to deal with. Arnie had everything covered!
I worked with Arnie and Trevor to buy a new CX-5 and use my old car as a trade in. I did my comparison shopping and they gave me the best deal. Thank you Arnie and Trevor. I now have my new car and the service with excellent all the way through the process.
I was helped by Arnie who made it so easy to trade in my old car. He got me a great deal on a new Mazda 3. When I came to pick it up the next day he had it cleaned, gassed up, radio stations programmed and even scheduled when my next oil change should be!
I came in during a sale on the 2016.5 but what I was looking for for no longer available in BC. Arnie helped me to look at my options and helped me find what suited my needs, even when it meant they had to go outside of the dealership to get it. There was no push to get something I didn't want.
Arnie Reiss, the salesperson who sold me the vehicle provided excellent customer service. He presented various options, writing them down so it was easy to compare and most helpful when it came down to my decision. He was very knowledgeable about the products and was able to answer all my queries. He was very patient and helpful when demonstrating all the functions of the car. He explained everything thoroughly. I would certainly refer family/friends to Arnie Reiss.
We went to Freeway Mazda after researching vehicles and dealerships online. The dealer had a fairly,large selection of the vehicles we were interested in (Mazda 3 and CX-3). We were offered the opportunity to test drive both, and Annie took the time to find out about our needs, wants and preferences. When it came time to make a deal they were very willing to make some offers above and beyond the manufacturer's incentives.
Arnie was very helpful in working out the best possible deal on my MAZDA 6 GT. Very knowledgeable on his product and was very nice to deal with as a professional. Highly recommend his services. JEFF
Arnie helped me and my family with looking at and buying a new Mazda 3. Arnie was patient and willing to assist us with all of our requests. He definitely provided a very enjoyable buying experience at the dealership.
I have to say that Arne is the best! He's very friendly, patient and honest, He took the time to answer all of our questions, made sure that my wife was compeltely comfortable with the car. Not once did he rush or pressure us to make a sale. We found him super easy to deal with. We had been to a different dealer the day before and had to walk out during negotiations. The price they presented us was higher than the advertised price, they deflected and wouldnt answer our questions, they quoted us a price without and fees or taxes and then insisted on negotiating based on monthly payments instead of OTD price. So we got up and left. Too bad because they were only 5 minutes from our house. None of this at Freeway. The entire negotiation was low stress, honest and above board. We delt with OTD price only, they threw in some accesories at no extra cost and not once did they try to pressure us. 20 minutes after we sat down, we had a deal hammered out. Freeway Mazda is approx 25-30 minutes of highway driving + toll bridge from our place, while 3 other dealers are 5-15 minutes closer, but I'm glad we decided to go.
We just purchased our brand new Mazda 3 on the weekend. Everything went smoothly and service was fast. Def would recommend to family and friends.
My wife bought her third car in 10 years at this dealership. Arnie was our sales person. As the title suggests, he is very easy to deal with, not pushy and knows his trade. He went over every detail of the new 2016 CX 5 we bought. Thank you, Arnie, for making car buying a pleasant experience. Willi
Recently purchased a 2010 Mazda 3 gt. Arnie was very pleasant to deal with, very friendly, honest, provided great customer service and great product knowledge.
I recently purchased a 2013 Mazda 3 from Freeway Mazda and Arnie was a pleasure to deal with. Throughout the whole process, he was there to answer all our questions and to make sure we were well looked after, without any sales pressure. Thanks Arnie!
My mum and I both found Arnie to be a breath of fresh air compared to other, more pushy and aggressive salesmen. Let's face it, I know he's there to sell me a car, but the rapport he built up with us and his easy-going, friendly nature took the pressure off and made for a much more enjoyable experience.
My wife and I went in looking for a car and Arnie helped us find the perfect car for our budget and made sure the car was perfect before we took delivery. The finance department Dante and Eric are excellent and will work very hard to help you get the car you want. So in short go see Arnie and Eric and Dante at freeway Mazda because they are truly the best.
I bought a 2015 Mazda GS on July 19/15 Arnie was a very welcoming salesman. He listened to what I was looking for and accomodated me without being pushy. He got my preferred coloured car from an offsite lot gassed up so i could test drive it. I had previously gone to another Mazda dealer where I had an appt with 2 days notice and my colour choice was not prepped so i test drove a different colour. I will definitely recommend Arnie to family and friends who may want to buy a Mazda especially once they see my car!
I just recently bought a 2015 Mazda 3 GT the car is amazing I love it. Arnie was the salesman who sold me my car and he was very helpful and definitely not pushy which is what I hate he definitely took the time to explain everything to me about the car and what I was looking for.
I was looking to replace my 2011 Elantra and recently read an article about the terrific performance of a Mazda vehicle. Visiting Freeway Mazda was a terrific experience - I stepped out of my car and Arnie Riess was there welcoming me and listening to me. No pressure - only lots of information - excellent listening to my questions. Although I was not able to drive at that time he assured me that anytime would be available. With the Mazda CX-5 booklet and his card I was smiling on my way. After 6 weeks I returned (trip) and again was met by Arnie Riess and we worked out a deal on a MazdaCX-5 2016 and I drove the car and also convinced My husband that this is the right choice. I cannot praise Arnie more as a very personal salesperson and the dealership - I am totally satisfied with the deal that I was able to make to purchase this vehicle. I would defiantly recommend this dealership and Arnie Riess
He is very helpful and pleasant. I liked his attitude and support in the decision I had made in regards to my choice of auto.
Great experience buying a used car. Arnie was very laid back and a pleasure to deal with in all aspects. He was very personable and had a professional attitude. So much better than those pushy fast talking salesmen out there everywhere.
We worked with two very patient salesmen, Arnie and Kamal, who were great. They and Dante worked as a team of experts who, along with Karen, made the whole experience as flawless as possible, considering the amount of paperwork that had to be done. As a new car buyer, I was intimidated initially by the choices and decisions but they walked us through everything and answered all of our questions. A truly great place for new buyers to experience excellent service. My thanks to you all.
Friendly, informative experience that helped me get the car I wanted within a couple visits! I'd recommend Arnie any day to family or friends.
This is the fourth car that we have bought at Freeway Mazda. Annie was recommended to us as we weren't interested in high pressure sales tactics. Arnie was very patient and knew his product. He was genuinely nice to deal with and patient with our questions. Looking forward to our fifth purchase.
We bought our first vehicle at Freeway Mazda and Arnie was super helpful for providing us with necessary information and made our experience of purchasing our newest vehicle fun and stress free. He was patient and answered all our questions with honesty. The no pressure atmosphere created helped us to make a decision. He is very helpful and such an amazing person and We would definitely recommend him.
We had a wonderful experience from the get go, and I couldn't be happier with Arnie's service. He was personable, not pushy, and very customer focused. I felt for once that I had a dealer on my side. We went to other Mazda dealers but the service we received from freeway Mazda was the best. Everyone there were helpful including finance, service and Insurance. I would certainly visit this dealership in the future.
I'm very happy I was able to purchase my first Mazda CX 5 through Arnie Riess. He was very personable. He wasn't pushy. He didn't rush us into making any decisions, he genuinely cared about what I was looking for and finding me the best deal. He didn't make me feel like just another customer, right off the bat he asked us our names and made a personal connection. He shook our hands, smiled and was very professional. I had a very pleasant experience with everyone at Freeway Mazda: Dante in finance, Karen in insurance, the girls at the front desk and the manager, everyone was very friendly and easy going!
I came to the dealership because of the excellent experience my sister and brother have had at the service department. To my surprise The entire staff starting with Arnie went out of their way to make the experience pleasurable while looking to meet our financial needs. If you want a good deal and get SERVICE as the word truely means, seek out Arnie and enjoy knowing your with a professional who looks out for you and your needs first and foremost... He not only wants to make sure you have the right vehicle but makes sure your long term needs are covered as well. This is the way a car buying experience should be like.... Thanks Arnie!
Both Arnie and Peter made our Mazda CX-5 purchase a seamless, hassle free experience. Would recommend the dealership and Arnie/Peter to anyone looking to buy a Mazda vehicle.
I am the proud owner of a 2015 Mazda 6 largely due to the welcome, service exceptional professionalism that Arnie demonstrated. His persona clearly indicated a genuine interest in making my experience one that I can only rank as superior. He is the benchmark by which customer service can be measured. Like most meaningful character traits, its not learned, but comes naturally. I looked at a couple units that I liked and was very well informed when I had questions. No pressure, but guideance, care and attention to my inqueriers. It was on a Sunday morning, 10-15 minuted befor opening. I pulled, saw a couple people waiting, Arnie approached and I asked...not open yet, to which he replied in a few minutes, but let me help you in the meantime. I parked and chatted about my intention. Honestly, i had not intended to change my vehicle for at least another 6-8 months. I had an appointment at another dealership and had to leave. I returned after and continued my discussion and made my decision...........based on the help and guidance received. Positively 10 out of 10.
My very first new car was a Mazda back in the 80's and although we have bought newer vehicles over the years we decided this was our year for a brand new car. We researched many small cars and test drove quite a few, but it really was the salespeople that sealed the deal. We dealt with Brandon and with Arnie and they both went above and beyond with our purchase decision. We settled on a Mazda 3 Sedan, test driving it many times and they answered all the questions we had. Arnie helped us go over everything when we came in to pick up our brand new car and we felt very comfortable driving away knowing we had all the knowledge we needed. I would recommend the dealership for their non pushy approach to selling cars. One of our daughters is already thinking, when the time is right, to go to Freeway Mazda to buy her first car. Well done
We just bought a used car from this dealership and had an exceptional experience. Arnie Riess was very pleasant to deal with. He was knowledgeable and efficient without being pushy. Everyone we met at this dealership exceeded our expectations, and we would not hesitate to recommend them to our friends and family.
Girlfriend and I came in looking to trade my car for a used car. Every staff member working was friendly and very helpful. Thai, our main salesperson was a pleasure to deal with and was completely genuine. Didn't feel like I was being forced into buying anything. I came in in a great mood, and left with an even greater mood. On top of all that, got an awesome car for an awesome deal. Today, Thai was my bro. Overall experience: 10/10. Highly recommend this dealership.
I was very impressed with the excellent care and attention given to me by Arnie, Brandon, Carmine, Eric and Dante at Freeway Mazda. First class!
We had a wonderful experience at freeway Mazda, everyone we spoke to was easy going and we felt they were incredibly honest. The car we were looking at was test driven and sold however being aware of our time Carmine informed us of the situation right away (he knew we were planning to come in to purchase the car) and waited on the final word prior to us making our way to the dealership so we wouldn't waste our time. When we selected our vehicle Arnie was very knowledgable about the car itself and answered our questions. Dante and Eric in the business office were very friendly as well. At all levels of the purchase everyone we interacted with asked us questions to help ensure the car we were purchasing was the right car for our needs. They explained they don't want their clients to feel buyers remorse or pressure. The discussion included accessories for the car. After the purchase there has been amazing follow-up. This is our 3rd new Mazda from a different dealership and we would highly highly recommend then.
Freeway Mazda definitely met all our expectations and more in helping us with the purchase of our new Mazda CX-5. Arnie was very knowledgable and efficient in getting everything ready for our arrival and in setting up our phone for us as well. All the staff we met, Arnie, Paul, and Dante were very friendly and approachable. We are enjoying the comfort of our new SUV and so is our Bichon as she can see out the back window! We will certainly refer our friends to Arnie at Freeway Mazda as we were very pleased with his assistance in the purchase of our new Mazda. Ernie & Marlene
I found Arie Reiss very pleasant to deal with in my purchuse of a used vehicle. He was not pushy and was understanding of my needs and worked in my best interest. I was a little disappointed that the Sales Manager didn't come out and said "Thank-you" for the business. Think this is a practice that he should put in consideration.
Sales team was friendly and knowledgeable, but not pushy. Appreciated being allowed to take the vehicle for a test drive on my own as this is less distracting for me. Appreciated the fact that there was some room for negotiation without feeling that I was being nickled and dimed. Appreciated the fact that the sales people had knowledge of other brands.
My husband and I went to Mazda looking at a specific suv in mind and Arnie helped us not only get it, but got it that day with bonus's and speed! The team even stayed 1.5 hrs past closing time for me! That is what I call customer service. Arnie is amazing, he's such a sweet man, two thumbs up from me!!!!!!!
My husband and I were very happy with the experience at Freeway Mazda from the beginning. We phoned from Kamloops looking for a Mazda cx-5(2014) and the sales manager said he didn't have one and couldn't order one for us for a few months in the colour and model that we wanted. The next morning my husband phoned back to ask if they had the model because we were willing to take any colour. The sales manager said that he was just about to phone us saying that unknownst to him one came off the truck that morning; he just didn't know if it was spoken for. It wasn't spoken for so we drove down that day to look at it. The price was $500 lower than any other dealer in BC. When we got there the place was so busy but right away Arnie met us and looked after us. He wanted us to test drive the cx-5 to make sure we liked it and he didn't HAVE to come with us; it was our choice. We went for a drive and stopped in a parking lot to look over the vehicle with a fine tooth comb. We noticed a 'blemish' on the front of the hood. Arnie immediately took it to the detailers; it was just a bit of tree pitch. They got it off no problem but still had us look it over to make sure we were happy with it. They looked after us very quickly because they knew we wanted to get back on the road to get home before too late. I would recommend this dealership to anyone.
We just couldn't skip this step. Overal experience in this dealership was amazing. Arnie imressed us with his charm, customer service and manners in general. He is a real gentleman. If we decide to buy Mazda this is a dealership we'll comeback to. Aida and Igor
I've bought my last 6 cars from Freeway, and have never been disappointed. They always provide the best customer service from sales, parts, and service. Hard to beat Mazda on quality and value (bang for your buck), and the Freeway team complements that Mazda experience perfectly. Tracey (Sales), Trevor (GM), and Eric (Business) are all fantastic to work with (not my typical experience when dealing with other car dealers) and try their best to provide the right car at the right price without being pushy. See you again in a couple years.
I am very happy with my Mazda 6 I purchased from Freeway Mazda! Great customer service and fair pricing! I would %100 purchase from them again and would recommend them to anyone looking to buy a new or used vehicle!
I have always been happy with Freeway Mazda. To honest service and understanding my needs have been a top priority to them. I have no doubt that I will be using them again for my next mazda purchase and all my mazda maintenance services.
amazing experience - shoutout to Tracey and Maya! :) thanks for making it an easy experience and explaining everything to me since it was my first car purchase
Tracey listened first then made some excellent suggestions. My wife and I were treated in a friendly and professional way - end result was we drove off the lot in a new car!
I went to this dealership by fluke not expecting to purchase a car that day as we were just in the block and checking out different cars AND walked in close to closing time. Tracey greeted us with kindness and was so patient. She answered all our questions and waited for us even though they were closed already. The whole team waited for us, including the receptionist! I’m looking forward to my ongoing connection with this dealership. AND I LOVE MY NEW CX-5!!
Greeted with professionalism, not pushy , only had concerns for what was best for me not all about getting a sale. Tracey, Trevor and Angie helped me while i was in a vulnerable situation and did take advantage of that.
We first bought with Freeway Mazda in 2009 and took our car to the service department religiously. The dealership has been competitive in pricing and the service department even price matched on occasion. Our 10 year old Mazda5 headed for the scrap yard following an unfortunate event involving our young driver. We were back in the sales department looking for a replacement vehicle. We did look at other dealerships and even online but Freeway Mazda drew us back. We came away with a spunky manual transmission Mazda3 for a good price and low mileage. Tracy and Dave made sure we were happy with our "new" car. We are thankful that we can continue to go to the service department that we have come to trust over the last 10 years with our 'new to us' Mazda.
Tracey was great and provided me with exceptional service. She answered all my questions and in partnering with the finance department was able to secure a great deal for myself.
This is our first time to purchase from Freeway Mazda, but I've been here for services few times. It's never made me disappointed.
This is our second vehicle from Freeway Mazda with Jas in the past year. He once again proved himself to be an excellent and honest resource for the purchase of our vehicle. Jas was professional and extremely accommodating to our requirements. Freeway Mazda is the Beat Mazda Dealership in the LMD.
We went in to look at a replacement for our existing Mazda 3. Our sales rep was very professional and willing to help with a couple who weren't quite sure what we really wanted. In the end we did make up our minds and he made sure we got the vehicle we wished. All in all a very rewarding experience.
I purchased a new vehicle earlier this year. Our sales consultant Jas was extremely knowledgeable and ensured that we got a vehicle that was the perfect fit for our family. We were nervous about making a big purchase but Jas put our mind at ease by showing us many vehicle options without ever making us feel pressured to buy. I truly appreciate his kind and helpful approach and his thorough product knowledge. Thank you Jas and the entire Freeway Mazda team.
The staff really work to iron out any issues and deliver the best experience. All together I had a great experience and will recommend. Great job Mazda and jas .
Bought a 2014 explore sport from them over all it was a good experience the reason I gave it only 4 instead of 5 Stars is the vehicle was not that clean when we came to look at it (dog hair, crubs, dirty glass ect') and apon agreeing to buy it they said they would have it all cleaned up and detailed for me when I come pick it up well it wasn't cleaned at all and I told them and they said to come back on the weekend and they will do it well I work full time and have a family so the last thing I want to do is drive 40 min from my house and wait around there for them to "clean it again" I think they should have offered to pay to have it detailed at a shop of my choice and convince.
I usually don’t like to go to car dealerships, but I did stop by Freeway Mazda. The salesperson that greeted us in the showroom was Jas. He was polite and respectful of our time and didn’t pressure us at all. We asked him to follow up at a later date, which he did. He was knowledgeable about the product and made the experience pleasant. We purchased our new vehicle from Jas at Freeway Mazda and would highly recommend him to anyone looking to buy a car .
Dealership was in great order (easy to get to and find). Tommy was easy to work with, answered all of our questions. Happy I stayed with Mazda.
Overall we had a fantastic experience. Our needs were the priority and were made to feel comfortable. This is our 4th Mazda from Freeway Mazda.
We were looking at cars at two different lots, We decided with Freeway Mazda because how we, my wife and I were treated. They answered all our questions and concerns without making us feel at all pressured to make a decision that didn't fit our needs. Would gladly recommend Freeway Mazda to anyone that is looking for a new car.
Went to Mazda as we needed a bigger family car. Got to talk to Tommy first and then Jake. Both are very very good in what they do, had an awesome experience and they made it super easy for me. I really think that if not for them i would not make this purchase. Very friendly and great to work with. We love the car we got, perfect for us and it has everything that we need. Super clean inside and out, looks like brand new even its 2017 model. will definitely come back here next time we upgrade.
Very informative and friendly would recommend this dealership and it’s staff to anyone interested in purchasing a Mazda new or used thank you for a wounderful car shopping experience
Customer Service:Completely satisfied, Quality of Work:Completely satisfied, Friendliness:Completely satisfied, Price :Completely satisfied. Tommy was a great sales, helping me getting the car I really wanted. I would totally recommend my friends to purchase their car from this dealership.
The agent To my was very accommodating. He had to adjust his schedule just to make us comfortable of what time we need to see him ( we are a very complicated buyer).
Always a smile and friendly place when I come in. Free popcorn and muffins and decent prices make this my favorite place to do business with.
Service was great, the salesman Tyler Aires, was Great. His manager Trevor Gordon was great. I had trouble with the back up Camera and Tyler and Trevor looked after it.
The staff here were super friendly and took extra time to go through all of my questions and concerns in order to find me the best fit for my needs. Thank you for your patience and care during my test drive, Tyler! You were a great help! Thank you to Jake for your follow up and ensuring everything was going great with my new Mazda CX-3!
I really appreciate how the sales person was not pushy. All my questions were answered. And I was treated with courtesy and respect. The facility was clean and the staff were friendly
No hassle or pushy sales staff made buying my new mazda a breeze. We came in to see a particular car and it was ready to go for a test drive when I got there. Sales was great and discussing our purchase options made it easy to decide to buy. I would come back to buy my next mazda.
I went to many other Mazda dealership before I came to Freeway Mazda. I wanted to see other quotes from all of them and I find that Freeway Mazda gave the best deal as they can. Tyler was easy to deal with. There was no pressure at all and he was patient especially with my mom with me. We both had lots of questions and Tyler answered all of it. I would highly recommend Tyler if you go to Freeway Mazda in Surrey. I am enjoying my Mazda CX-5GT! and happy with my purchase.
The whole experience of buying my cx-9 was very stress free.The staff made the experience enjoyable.The professionalism.,friendliness and knowledge was outstanding.
I went into Freeway Mazda looking to purchase a new CX9 and was impressed by the product knowledge Trevor showed. He knew every detail and feature of the vehicle no matter how small and was very friendly and a pleasure to deal with. Most dealerships I've been to in my search for a new vehicle make me feel pressured and uncomfortable; however, I didn't experience any of these feelings dealing with Freeway Mazda. They were very pleasant, knowledgeable, and made me feel like a valued customer. I highly recommend Trevor, and Freeway Mazda, and look forward to a continued relationship in the future.
I am a loyal customer of Freeway Mazda, had my last couple of cars from the same dealership in last 10 years. I always get a good experienced coming in to this dealership, even my kids love coming with me every time I will have my car service at Freeway Mazda. But unfortunately, for the first time, I had a very unpleasant experienced dealing with the Sales Manager “TREVOR GORDON”. Even on my first encounter with him didn’t feel right. I felt very intimidated the way he addressed my queries and how he approached my concerns. I find him very disparaging, obnoxious and offensive, the mere fact that he is the “SALES MANGER”. He should be reminded that loyal customers should be treated with great respect and appreciation. I was probably asking lots of questions but as a consumer I deserve to know every detail of what I’m purchasing and I believe any customer have all the right to counter offer.
I had great service. They did everything right to make my purchase as easy as possible. This is the second vehicle I've purchased from this location.
My experience with this dealership was great . Staff was friendly and helpful. They gave me a good deal and my dealer jake went with me talked about all the features this car included
I was looking for a reliable pre-owned vehicle as a full time student and received great customer service and had my needs and wishes met. I ended up with more features than I thought I would (2016 Mazda 3 GT hatchback) and I am very happy with my purchase and financing.
Harv has to be one of the most dishonest individuals I have come across in a while. We purchased a Mazda 3 car from Freeway and Harv and his salesperson Jake did not disclose certain incentives we were entitled too until we confronted him. He claimed it was a misunderstanding??? Avoid this dealership
I visited the Freeway Mazda the other day to check out Mazda 3 models. Met Jake Choi, who walked through Mazda 3 details / features, and differences between the various models. He then offered a test drive. After the test drive, he shared various purchase & finance options available. There was absolutely no selling pressure, just a great information sharing and learning experience on how to make a successful purchase if I wanted to. I absolutely recommend visiting Freeway Mazda and asking for Jake Choi :). Best wishes Jake and Freeway Mazda. H Singh
Recently purchased a new CX9 GT and we’re loving it! Thank you Mo and Harv for your great service and for accommodating all of our needs with what we were wanting in a new vehicle. We will definitely recommend Freeway Mazda! Harpal
Recently purchased a new CX5 GT and we’re loving it! Thank you Mo and Harv for your great service and for accommodating all of our needs with what we were wanting in a new vehicle. We will definitely recommend Freeway Mazda! Darcy and Connie
I came into this dealership about a year earlier and dealt with Harv. He was knowledgeable and not pushy at all. I got delayed in making a purchase by about a year but Harv had left a very positive impression. When I came back into the dealership about a year later, Harv had moved up into management but he referred me to Mathias and told me I was in good hands with him. He was right. Mathias was great. Again, he was not pushy and answered all of my questions and concerns. He was accommodating and when I was ready to finally make a purchase, he was ready with everything I needed.
I contacted the dealership after finding a demo Mazda 6 on line. I was referred to Marc Aliangan who arranged to have the vehicle ready for a test drive the next day. Throughout our dealings Marc was very engaging, friendly ,knowledgeable and professional. There was no high pressure tactics or negotiating " games ", and we reached an agreement in a very short time. When I picked up my car the next day it was spotless, fuelled and ready to go.Marc made ire of this and took the time to give me a mini-tutorial on the cars systems and even synced my phone for me. Given my technical expertise this could have taken me weeks. I would absolutely recommend Marc and Freeway Mazda. James Anderson,
Just bought my new CX-5 from Marc. Having previously visited a different Mazda dealership closer to my home and leaving "with a bad taste in my mouth", it was with trepidation I decided to try another Mazda dealership. Upon meeting Marc any concerns I had were swiftly allayed. Marc was professional, thorough and extremely informative. His knowledge compiled with the fact that he was not aggressive nor pushy with a sale made the experience extremely pleasant. As I was already looking to purchase this type of vehicle, my mind was made up to buy from Freeway Mazda almost immediately after meeting Marc. The whole team there is outstanding, courteous and truly epitomize what customer service is about! I am glad I decided to take the trip over the bridge to purchase my new vehicle. Marc is a phenomenal salesman and I would recommend him to anyone wishing to purchase a vehicle as the whole process was seamless and enjoyable. How refreshing!
My husband and I went into Freeway Mazda yesterday to get an oil change (oil change for life- a serious benefit of Freeway Mazda) on our Mazda 3 and to look at purchasing a CX5. The service department passed us off into Marc's very capable hands. Right from the start Marc was engaged, pleasant and easy to work with. Not once did I get the feeling that he didn't have my best interests at heart. He made the long process of buying a vehicle enjoyable. I love Freeway Mazda, and would definitely work with Marc again!
I originally drove a 96 Mazda mx3 which was starting to feel a little too small and a little too aged. Jason really went above and beyond helping me find my 2011 Mazda3 sport which i inquired about through the dealership website. For a used car, I was impressed with the extremely low milage (32000k), excellent condition, and fair pricing. Jason did a great job walking me through the buying process. I have and will continue to refer my friends and family to Freeway Mazda.
My husband and I went to Freeway Mazda knowing the exact vehicle we were looking for. Harv and Marc (and Dante in finance) worked hard to make the entire process straight forward and painless. At no point did we feel uncomfortable or that our time was being wasted. It was a flawless experience from the moment we walked in the door until we drove away in our new Mazda.
After previously buying 3 new vehicles from 2 different dealers, I started to think that buying a new car couldnt be a good experience. Thankfully Freeway Mazda has proven me wrong with a perfect experience from initial email contact with Harv the sales manager and Marc the salesman, all the way through to the finance manager Dante. We will definitely be going back when we are ready for our next vehicle.
Marc and the entire team at Freeway Mazda were great at helping me with my new car purchase. The customer service was exceptional, and I would not hesitate at all with recommending friends and family to go and deal with Marc. He was always quick to respond to any questions I had via text during my decision process, even during the busy holiday season. Best of all, Marc was able to meet up with me during his time off to help get me on the road! Thanks again for everything. I am loving the CX-5, and can't wait to take it up the mountains skiing. Steve
Mathias was our sales rep and was very helpful with our decision to purchase a new vehicle. Mathias was very professional and not once did we feel he was pressuring us into hurrying our decision. we are very happy with our new Mazda 3 Sport!!!
we initially started our search 6 months ago and met up with harv at the dealership. we werent committed on buying, but wanted some information and options. the timing wasnt right for us, but harv made great effort to keep in touch and check in with us without overbearing us at the same time. when the time finally came for us to make a purchase, harv was 100% committed and provided excellent service. the ease of buying a car was made possible with harv and his sales manager bruce - it was simple and professional. we were extremely happy with the turnaround time on getting the car as well....who wants to wait forever for a new car? the car arrived clean, and had all the accessories we had requested. thank you for making our first experience a positive one! see you again in 4 years ;)
I initially contacted Harv at Freeway Mazda and other Mazda dealerships via email looking for a 2016 CX-5. Harv was by far the most courteous and responsive over email and phone. When I came into the dealership, Harv was genuine in my dealings with him. From my perspective, he did his best to set me up with what I wanted, and he was available pre and post sale. He did not try to "oversell" me on anything, and was respectful throughout the process. I would highly recommend Harv if you plan on purchasing a Mazda in the future. It was a very positive experience start to finish!
My experience with Harv and the Team at Freeway Mazda was excellent. It is very clear to me that Harv knows the Mazda product and I felt that I was treated respectfully. Harv worked hard to earn my business and he took the time to understand what I was looking for and what I wanted to do with my trade. The entire time he was working with me he had a smile on his face and a genuine interest in making me happy. I purchased my car sight on scene and did not feel the need to shop around. The sales people make the difference and Harv made that difference for me. I wouldn't hesitate to go back to Harv or recommend him to anyone. An experience rating of 10 would be my choice! Thank you.
My experience with Harv and Jenn and the whole team at Freeway Mazda was not just the best and easiest car purchase I ever made. It by far is the best sales experience of my life. Will recommend and be back. Simple no pressure sales. Straight forward answers and available for questions and follow ups even after the purchase was completed. Amazing five stars is not enough.
Thanks to Harv purchasing our first Mazda 3 was a wonderful experience! We walked into Mazda Freeway dealership without knowing exactly what we were looking for. However, Harv provided us with great guidance to figure out what our needs and wants were in a vehicle. He was personable, professional, and passionate about his work. We did not feel pushed into anything at any point! Once again, our experience with Harv at Freeway Mazda was fantastic. We would and have recommended Harv to everyone we know! Thanks for everything Harv!
I recently purchased my third Mazda 3. My first was also from Freeway Mazda. I returned this time after a less that great experience at a dealership for the second time in my own neighbourhood. I have been servicing my other 2 Mazda's at Freeway and am always impressed by their service and openess on what is required as well as cost. The little touches like washing and vacuming my car before return do not go un noticed. I asked the Service team for a recommendation for Sales and they pointed me to Harv. Harv's knowledge and enthusiasm about the Mazda product was impressive. Harv was open and honest, did not pressure me which was appreciated. Especially as a woman initially shopping on my own I appreciated his respect for my focus on performance and warranty rather than pretty color and inside design. I work in Client Service Management for a major telecomm and can be a demanding cusotmer. I was very happy with the Sales experience start to finish!!
I met Harv with no knowledge whatsoever of any Mazda products. I previously owned an Si. I saw an ad for Mazda3, so came in to test drive. I liked it but he could tell it wasn't a match. He asked me lots of different questions about how I drive etc. Then he showed me a MazdaSpeed 3 which I ended up purchasing! And I thought I was going to always be a honda girl...no way!! Zoom Zoom! Harv was knowledgable, personable and genuinely wants to see his customers satisfied. Thanks for everything, Harv!!
Harv is a really pleasure and helpful guy providing excellent customer service. I purchased my car with a reasonable price and I will definitely recommand him for your purchase as well
Harv did not sell me a car he helped me buy the car I wanted. Providing excellent information with extensive knowledge not only about the car I was interested in but all the vehicles in the fleet. I did not feel pressured to make a decision on the spot nor did Harv leave me feeling ignorant. He offered honest straightforward advice that was in my best interests. I love NY new car and look forward to its first service at freeway mazda . thanks again Harv for all of your help.
We walked into Freeway Mazda having already visited (very briefly) another dealership to test drive the car I was interested in, I say it was a brief visit as the very pushy car salesman we encountered (who completely fit the stereotype) had us running off the lot slightly stressed about the process. When we met Harv Sian at Freeway we were pleasantly surprised at the difference – he’s upbeat, friendly, extremely professional, very knowledgeable, keen to get you what you want and honest. I now have a car and experience I’m happy with. He comes highly recommended, I wouldn’t go anywhere else. Taran
My husband and I bought a Mazda 5 from Freeway Mazda. We were very happy with the service we got from Harv, wonderful sale person. Would definitely recommend him and Freeway Mazda to friends and family. Thanks Harv, we just love our new car.
The sales rep at Freeway Mazda was great. Harv was very nice and helpful at all times. We love the CX9 that we purchased! Great Job and very positive experience!
I recently bought a 2014 Mazda 3 GT from Freeway Mazda. The dealership came heavily recommended by many family friends. I have dealt with a lot of pushy and greasy sales people from different dealerships and turned me off completely from buying a car. Harv was the complete opposite. He was warm, extremely professional, and made you feel like you were buying a car from a friend. There was no "beating around the bush" with him, he was one of the first sales people I dealt with that knew every aspect of the car. The negotiations with the price was painless. There was no greasy sales tricks with him, extremely straight up. Would I recommend him to friends and family? Of course, without a doubt. The whole over all experience at the dealership was laid back and relaxed. That's all you can wish for when buying a car, is to have a none pressured environment so you can make the right choice. That is exactly what I got from Harv and with the dealership.
After a terrible experience at the Langley Mazda dealership, I emailed Freeway Mazda to buy my 2015 CX5. I was contacted immediately by Harv and arranged a telephone meeting within the hour. He was extremely happy and helpful and was able to have the car, colour, trim and accessories available and installed, ready for me to pick up when i was in Surrey, 5 days later. I was all so easy, i was worried right up until I drove off the lot what any hiccups would be. There were none. We was not pushy in anyway, he just wanted to make sure i was happy. HAPPY I AM!! i loved the whole experience. Everything about my Mazda is PERFECT. if interested in a new car, DRIVE PAST ALL OTHER DEALERSHIPS AND SEE HARV AT FREEWAY MAZDA. I showed up first thing on a saturday morning, my car was ready, signed the paperwork and drove away! TOO EASY! I'm so impressed.
This is my first time buying a car, Harv, Eric, Tommy and Brandon are very easy-going, helpful and patience to answer all my questions. They made us feel welcome upon every visit. They provided us with the best experience comparing to other dealerships that we've been to. I would highly recommend this dealership!
I recently went to look at a new car as a first time car buyer and was amazed at how friendly and non-pushy the entire sales team at Freeway Mazda were, I dealt with Tommy and Harv and they were extremely easy going, knowledgeable and easy to speak with, didn't make you feel uncomfortable at all like many other dealerships I went in to. Harv is a very friendly down to earth person, he greeted me with a big smile and handshake. Customer service roles need more people like Harv and the rest of the Freeway Mazda team. I would highly recommend this dealership if you are interested in purchasing a vehicle.
Met with Arnie the first time at Mazda,a very friendly, helpful, and knowledgeable person who recommended us to Harv Sian, due to the time constraints we had to set appointments with Arnie. Harv provided exceptional customer service and helped our family to make the right choice with our 'very first buy' in Canada. We were very impressed with his passion, honesty, listening skills, courtesy and detailed description he had given us for every question we had. He was very informative and extremely professional and made us feel special and be a part of the 'Mazda" family.He wasn't there to only make a sale,he was there to make sure you got exactly what you came in looking for. If your looking for a car sales person, he`s the guy to go to! I wouldn't stop right there! Eric and Donte, the Finance managers were amazing and made details in every information provided to us and worked wonders with our paperwork. The experience we had with Mazda and especially wonderful salespeople like Ernie & Harv, has already carved unfading memories in our lives. We love our new wheels and hoping to enjoy the ride for the upcoming years. I would highly recommend this team for a hassle free, enjoyable experience in buying a car.
Buying your first new car can be an annoying experience as I quickly found out. With so many options and every person in your life telling you what car to buy or not to buy it can make you want to pull your hair out. After finally settling on the Mazda 3 I researched local dealerships and settled on Freeway Mazda after reading all the positive reviews. I was not disappointed. I spoke to Harv on the phone and he was more than helpful and was able to answer all of my general questions. All the questions he asked were basic and relevant; model, price range, new or used car etc. I visited the dealership and Harv greeted me with a warm smile and handshake. He was very knowledgeable about the car and most importantly was not pushy and didn't try to sell me a more expensive vehicle than I could afford. Harv explained all the available upgrades without being aggressive and got me a great deal on oil changes. Overall he made the new car buying experience very pleasant. If you are looking to buy a new car go to Freeway Mazda and ask for Harv.
Harv provided excellent service to me when purchasing my first vehicle through a dealership! Ive always been weary of walking on to a car lot as I've always felt pressured by the sales staff. When I walked on to the Mazda car lot Harv was there to great me with fantastic knowledge and understanding about the uncertainty of purchasing a vehicle. He took my words to heart and didn't try to upsell me something that I didn't want or need. I test drove a brand new 2014 Mazda3 and when I took home a 2012 Mazda3 fully loaded he was happy to see me so happy. Great team at Surrey Mazda and I look forward to doing business with them in the future!!
Harv is friendly, efficient, and the best of all customer focused! He knows his stuff, and if he doesn’t he doesn’t just guess and give you a BS answer he’ll ask someone who knows! Made the buying process non stressful, no pressure, and didn’t leave you once he took payment. Over all I would recommend Surry Mazda for anyone who likes: Being put first not pressured into buying something, very friendly, comfortable atmosphere. Honestly you can’t go wrong here!
Harv was very friendly, knowledgeable, flexible on price and very helpful. I would recommend Harv Sian to friends, family or anyone who is considering to purchase Mazda without any reservation.
My wife and I were looking to trade-in our vehicle for a Madza CX-5 and found a lease return at Freeway Madza. Our sales representative Harv Sian was very helpful and knowledgeable about the vehicle. I found him to be honest and was helpful in completing our sale. The overall experience was good and I would recommend anyone buying a Madza to see Harv.
We came to Mazda dealership only to check and compare with other similar cars in that category. Mazda dealership was out first stop. Prior this visit, Mazda was on third or fourth place, but after dealing with Harv Sian, we changed our mind. He was friendly, knowledgeable, and without being pushy, he convinced us to buy Mazda. Our first stop became the last one. We decided to buy Mazda that same day without even visiting other dealerships. Thank you Harv, great job. Great guy, we will definitely recommend him and the dealership!
Service was SUPER excellent from Harv and Tommy. All questions was answered straight forward and knowledgeably. There was no hidden charges, everything was black and white and clearly explained. I especially like the trust and confidence Freeway Mazda placed on their customers. There was no pressure or being pushed to buying a vehicle. Transaction was so smooth and easy. Thanks so much Harv, Tommy and Eric.
We had a wonderful experience purchasing our newest car from Freeway Mazda. We worked with Harv and Thai to test drive and complete the sale. Both were very friendly and helpful. Their knowledge of the car was excellent and helped answer many questions we had. The sale process was easy and we didn't feel the pressure tactics like we have felt at some other dealerships. We received a great deal with some accessories thrown in for good measure. Even the 'business office' was a friendly, easy and informative session, which, in my experience, is unusual in this industry. I would certainly recommend Harv and Freeway Mazda to our friends as a place to go when looking for a new vehicle.
Harv did a great job. Knowledgeable about the product, not pushy, flexible on price and very helpful. Would recommend him to our friends or anyone considering a Mazda.
We had a great experience dealing with Harv Sian at Freeway Mazda. He was friendly, knowledgeable, and helpful, without being pushy. We were able to work out a deal with him with minimal hassle - without even going into the dealership. He was always there to answer any questions we had - both by email and by phone. When we decided to purchase our vehicle at Freeway, he made sure everything was set up to be an easy process for us.
great service Sales,financing, insurance, even the fellow that cleans the vehicles was there.... special thanks to the CSR who cleaned up when water was spilled ALL #1
Everyone here so was helpful and understanding. I can not express how happy I am with my new car and the patience Mo had. THANK YOU FOR AN AMAZING RIDE!
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We are a family owned and operated dealership, conveniently located one block east of the Guildford Town Centre, just off Hwy #1. Our young, friendly and knowledgeable team will ensure you get the highest level of quality customer service for all of your automotive needs.