I liked them a lot. They do all they can to help you. Sorry honest guys.
The entire experience ran very smoothly; definitely makes it easy to be a lifelong lease holder here.
Friendly, conscientious service without being pushy. I did not feel that talked down to as I am a single woman shopping for a car.
5 stars is not enough. I had the best experience buying my first brand new car a few days ago. Everyone was so helpful and accommodating, and made sure I got the best deal. I felt fully informed on every detail of the purchase and was really happy with how easy the process was. The customer service at Freeway is so outstanding, it’s incomparable. Thank you again to James, Peter, and everyone in the team for everything!
Freeway Mazda is a great place to purchase from. The Staff and Managers are all very welcoming and kind. Great service!
was impressed by the attention to details of my purchase in future would not hesitate to buy another ca
Great experience at this dealership! Everyone was great but Eric, Artika and Fui were amazing!
We had a very good experience with this dealership. When we were not happy with the one vehicle they steered us in the right direction. They are professional,friendly, they had a very good comradely among each other. Good atmosphere. , Not pushy. Great service,great vehicle. We would definitely go back.
They were courteous, not pushy and gentle I am glad that my husband brought me to this dealership. Very satisfied Thanks Nora Moreno
was very appreciated the quality of service that i got and any future car i get will be a mazda
Good experience and would recommend to others. Staff was very helpful and more than willing to help you out
This is my 5th Mazda vehicle from this dealership. I guess that tells you everything you need to know about Freeway Mazda. Customers Service is also great.
I really feel completely satisfied to buy a Mazda in the Freeway Mazda. The staff are warmfull and competent. Thank you for helping me purchase a great car for my family.
I have purchased a vehicle from Freeway Mazda before and came back once again. There team is very fair and friendly. I have always loved the service department.
James is really friendly and helped us a lot with the processing of buying our car. He also guide us on how to use it, and offer that we can call him if we got any issues which we really appreciate. Kudos!!
I have purchased many cars over the past 50 years and i have usually gritted my teeth before entering a showroom. My experience at Freeway was unlike any I had ever known before. James Francis could not have been better to deal with. I felt he was very friendly and helpful without being pushy. Both Peter and Fui were also first class. All in all a pleasant car buying experience.
Selection seems to be great... because they were the only ones who had what I was looking for! I needed a AWD Diesel SUV, and they delivered. Staff were friendly and we were able to put together a deal everyone was happy with with no pressure.
Freeway Mazda is a great dealership to buy a Mazda . I would recommend this dealership. The staff are friendly and knowledgeable. My experience was awesome!
Came to the dealership because a friend mentioned I would be treated well. The service in all departments did not let me down. Thanks for helping me purchase a safe new car for my daughter.
Sales staff team was very accomodating and friendly. A very pleasant experience. I would gladly recommend this dealer to anyone looking to purchase new or used.
I have been a customer with Freeway Mazda for 13 years and have purchased and/or leased all of my previous vehicles through them. I have always appreciated how well I have been taken care of in both the sales and service department.
The staff are very helpful and approachable, and friendly.. Service is good particularly when you bring in your car for maintenance .Staff are convincing,polite and respectful
As soon as I entered the dealership i was treated with respect and professionalism. The entire team made sure I was taken care of and had my interests at heart. The thoroughness and attention to details is second to none. I’m looking forward to future dealings with everyone at Freeway Mazda.
Very efficient and friendly. They were not pushy and gave us time to decide in private. It was a nice experience when it comes to buying a new car
Everyone I dealt with at Freeway Mazda were extremely helpful, friendly and knowledgeable. This is my third car purchased there and probably won't be my last.
Friendly staffs, flawless transaction. Excellent service. This is my 6th Mazda vehicle from Freeway Mazda in 15 years. I highly recommend Freeway Mazda, will come back for more business for sure.
I like the car and deal. I like that all the colours were able and there was no delay to pick the car. It’s good
Very accommodating staff, no pressure at all during our purchase. Dealers were very pleasant. Will be reccomending this dealership. Place is clean and very relaxed.
They are helpful, professional and very good customer service. The service was fast and in the process of buying a new car went smoothly and without issues.
We highly recommend Freeway Mazda. Great team that makes everything easy. We have just purchased our 2nd vehicle from Freeway. The service dept is great too.
Amazing service all around! Alison was so incredibly helpful throughout the entire process. I will absolutely be back for all of my services and future purchases!
Friendly, very helpful and they make you feel at home… the staff that helped me are wonderful and excellent in what they do. Definately a both thumbs UP from me.
Great experience, thoughtful and friendly.Most importantly, very professional .Follow up timely but don’t feel like pushing you to make decisions. Great value for your money
Peter and James helped me find the vehicle that best suits me and my family's needs. Artika made sure I was fully informed. I felt very comfortable dealing with them and definitely recommend them to my family and friends.
Alison helped us with the whole process. It was very smooth and hassle free. We also got our queries answered in a timely fashion and the finance and support team did a perfect job with the delivery of the vehicle. The delivery happened weeks before the promised date and we loved it.
Freeway Mazda is always a great dealership. This is my second car I have purchased and both have been from Freeway Mazda. They are very friendly and helpful during the entire process and go to great lengths to make you feel valued and appreciated. I would highly recommend anyone looking to buy a Mazda to go here.
This dealership was very helpful from the start of the buying process compared to other dealers around, offering a very good deal right off the bat before I even needed to start negotiating.
Allison was amazing. Being a young women myself she made me feel very comfortable and supported! 100% would recommend her to anyone I know looking for a car!!
Dealer and all the staff go beyound to help there clients the best dealer i have ever delt with amazing people. Thx so much all
I am so impressed with the staff and the respectful way was treated when purchasing my new CX5. If you are in the market for a new car this is the place to go. They make you feel like family
Great experience at freeway Mazda. Excellent customer service. These guys go above and beyond what was ever expected! Thanks so much for looking after my mom. Highly recommend
Phenomenal customer service experience. I would highly recommend Freeway Mazda to anyone I know because they go above and beyond to help their customers and treat you like a person.
My car was in for service 10th Aug 2021 Noah was looking after me Excellent .I must say everyone in the Service was very helpful.Over the Years i have been to many Dealership but this one bar none is one of the best.I introduce myself to Peter herbert General Sales Manager a really nice Guy .If you are looking to buy a new car look no further then Alison Linden. Regards G Jones
The environment was welcoming and positive. James was less concerned with selling me a car and more concerned with meeting all my Zoom Zoom needs
Great experience with the purchase of my Mazda CX-5. My wife had bought her car from Freeway Mazda 7 years ago and we were more than happy to do business with them again. All of the staff were friendly and knowledgeable. I would recommend Freeway Mazda to anyone.
Ozzy, Eric & Peter were fantastic to deal with. They made the buying process a very relaxed and easy process. They listened to my requirements, and presented no pressure sales tactics, no added extras were added or forced - bottom line: i was rushed for time, they worked with me and my schedule and respected my budget all the way to the close of the deal. After a short discussion they also respected the value of my trade-in and made the transaction a painless affair. For someone who values their money and does not enjoy the typical car buying experience, ...
We are extremely happy with the service we received from the whole staff at Freeway Mazda but especially with the sales manager Peter and salesman James. We would highly recommend this dealership to anyone.
I have been to four other Mazda Dealerships , but the service I received here was wonderful, They are all experienced and professional and really friendly, Made me feel welcome and there was no rushing me , they were patient with me as I was making the decisions. Thank you for the experience ! I love my new car !!
This was my first time at Freeway Mazda. The staff are friendly, polite, and helpful. They explained the various options on how to purchase a car. I'm glad I came to this dealership and successfully bought my first car.
They where very profferoinal in there dealing with my new car purchous lead me in the right direction an made my experience enjoyable .I would definitely recommend Mazda too my friends and family
. My wife and I loved our Mazda 3 sport and it served us very well. We purchased it new from Freeway Mazda in 2009. I have been going to their service department ever since as their team is top notch, very accommodating in emergencies, straightforward, honest and the charges are fair. We recently decided to purchase a new vehicle, the only choice to us where to go was obvious. Freeway Mazda took care of us very well through the entire process. We absolutely love our new CX-5 GT and look forward to many more years of zoom, zooming.
Car leased: 2021.5 Mazda CX-5 GT Great service. I feel this was one of the smoothest experience I've had when leasing a vehicle. The test drive was also great. They spent a lot of time showcasing the various car features. Thanks!
Very friendly yet professional Team. Alison was very patient with our questions and was detailed in her answers. Erick was detailed in financing too, with honest advice. Artika did a great job explaining the car features.
Excellent service. Helpful staff, Honest with customers. Great people to deal with. James is Excellent person who really helped me out to buy my first CX-5. I am very happy to find such a good staff like Peter and Artika. Thanks for everything.
I was very impressed with the team at Freeway Mazda.Alison spend a great deal of time with us,she explained everything with patience and we never felt pressured or rushed.we eventually decided on a 2021 Mazda CX5 .I highly recommend the team at Freeway Mazda. Thank you Alison for your kindness. GISELA
When I walked into the showroom at Freeway Mazda I was greeted by a pleasant young lady who asked what model I was interested in looking at. I told her “the best deal”. Allison showed me a CR9. Even though it was bigger than what we needed, I took it for a test drive. The next day I came back and drove the CR5. I took it home to show my family and they liked it but my wife wanted Silver. Allison not only had the silver one cleaned but she drove it to our house to show it to ...
The whole team at Freeway Mazda were fantastic, very fair with our trade-in and really provided a personal touch to everything, can't recommend them enough.
Good service. Good staff. Good health precautions. Detailed and descriptive answers to my questions. Friendly atmosphere. Very professional and all staff were very helpful and accommodating
Professional and responsible staff, the whole purchase experience was enjoyable and super smooth. Thanks for the excellent customer service and advice from Peter and his colleagues.
Very helpful and easy understanding made my experience quick an easy didn't feel pressed into anything. Real enjoyed the staff would recommend the dealership to friends and family
Very friendly no B.S. service. Tommy started us off and he was very polite and knowledgeable. Then we met the manager and he was great too. Erick helped us with financing and went out of his way for us and the insurance agent was good and the lady that went over the car with Mike knew her stuff as well.
This is my 4th lease from Freeway Mazda and I have always had excellent customer service each time. Sales staff are easy to work with.
We had an awesome car purchased of our brand new MX-5 Miata at Freeway Mazda. James Francis, Peter and the rest of the team made it super smooth from start to finish. We had a bad experience in the past purchased at the other dealership but Freeway Mazda is outstanding customer service experience, Highly recommended!
I highly recommend Freeway Mazda,buying a car is not always a fun experience, but Freeway Mazda was different. The whole team at Freeway was so helpful,patient and took time to explain all the inns and outs of my new Mazda CX 5 it felt like they really cared and I never felt pressured.
Superior customer service! Incredible staff. Was a pleasure working with both Peter and James. This is our first time buying a Mazda and it was definitely a Great experience. If you are looking to purchase a vehicle this is the place to go!
Excellent customer service in every aspect, sales, insurance, finance, car service, management. Regardless if you just looking for information, help, buy, trade. Menager is always around to make sure everything is going well and customer is satisfied. Positive environment and friendly atmosphere.
Peter, Eris, Fui, and Allison were amazing. I purchased a 2014 Mazda 3 GS Sport back in 2014 from Freeway Mazda . I got rear ended and my car was totaled. Went back for I needed a new car. The whole process was great. I love my new Red Mazda CX30 GT. If you are looking to purchase a vehicle go see the team at Freeway Mazda. Zoom, zoom!
Re:Mazda. We have for the last 10 years or so truly appreciated the great attitude and service from the Service Department which is why we kept coming back feeling the trust that was developed. Mazda as a company proved that it’s Mazda3 was a great car so our top pick was another Mazda3. We felt that the Dealership was well represented by competent and very welcoming people. The follow up after the purchase was great We believe that the right purchase was made at Freeway Mazda.
I am no stranger to buying cars, and have worked with a number of dealerships over the years. The experience at Freeway Mazda was excellent. Everyone was very professional and knowledgeable, and there are no "high pressure" sales techniques. They really listened to my wants and needs and provided a great customer experience. Everyone I interacted with was excellent, in particular Allison from sales. I highly recommend her and this dealership.
These guys provide their customers with an unmatchable buyer experience. Everything from the first contact till the end was awesome. Everybody involved in the whole buying process was very knowledgeable and charming. Fully recommended team.
If customer service and purchase satisfaction are important to you, you need to visit the folks at Freeway Mazda. We love our new cx30, big smiles all around.
Best dealership ever I trust them 100%. Very genuine people. I got my cx-30 super excited to drive it everyday. Love you freeway Mazda.
After my car died suddenly today I rushed to Freeway Mazda and got a good used car in just 3 hours. Good service and friendly people. I would recommend them to any of my friends. Ying C
Everyone at the dealership from sales to management to finance/insurance/operations was great and incredibly helpful & accommodating - made the whole process very easy and seamless.
Great customer service, and unlike other dealerships, I got the sense that the staff worked as a team. I would recommend this dealership to anyone looking for a Mazda.
The overall experience was great and smooth. Allison was very accommodating to all our request. At every step, all the agents were very helpful and patient.
The Freeway Mazda team was warm and professional, making sure my needs were met at every step of the way. Should the time come to shop for a new car, Freeway Mazda will be my first stop!
I’ve bought two cars from Freeway Mazda and I’ve been extremely happy with both transactions, excellent customer service! Thank you again, I will be back!
Allison was very friendly, eager and efficient. All of my concerns/questions were answered and dealt with to my liking. No pressure, no hassle. A great experience, and I would definitely recommend to others.
I have been coming to this location for 10 years to get my Mazda 2 serviced. It was past time I got myself a new vehicle and the Team went above and beyond to meet my request since I didn't want t have to go back the following day as I come in from Richmond each time. Even though I didn't buy my first car here, they still treated myself and that car as if I had, and the Team here has been consistently amazing. Always friendly and easy to just have a conversation with while you're going about ...
The sales people (Tracy specifically) were all very kind and knowledgeable. Our trade in and new leasing experience went very smoothly. Overall I have no complaints.
They always go above and beyond at this dealership! Will continue to purchase all future care from the amazing group of salespeople, thank you again!
James and peter is so professional and best for their customer service. Highly recommended dealership
This dealership is very professional. Everybody was super friendly and wants to work with you to make sure you get exactly what you are looking for.
Friendly helpful staff. Tommy was a great salesman and the Manager Peter went out of his way to make us feel welcome.
I went to Freeway Mazda to purchase my new 2021 Mazda CX5 Kuro and again I was not disappointed. They answered all my questions and made me feel like I was part of the Freeway Mazda family. Peter, James, Eric and Artika were all a pleasure to deal with. Yesterday I brought in my 2012 Mazda3 in for servicing and they were awesome to deal with as well. Explained everything to me with the work that was being done and even sent me a video. I would definitely recommend this dealership to anyone!
The people at Freeway Mazda are very attentive and will take the time to go over every detail with you. Alison was very personable and helpful; not pushy at all. They really want their customers leaving happy. I'm glad to have bought my first Mazda here!
We were recently looking for a new car and went in to this dealership. We were greeted by Tyler and he was very professional and knowledgeable. We would recommend coming here.
Fantastic experience from start to finish. Peter and his team go over and above to ensure customers are happy, have all questions and concerns addressed and drive away with a fantastic car. I would not hesitate to recommend this dealership to friends and family. Thank you so much for making the car buying experience so positive.
Being a widowed senior I could only afford an older used Mazda but staff made me feel no less important than someone buying a new expensive car. I found that very impressive. I did not feel pressured just well taken care of, in a friendly helpful way. Everyone I dealt with was wonderful and made me feel like family. Best car buying experience I have had, and would highly recommend this dealership.
Love Tommy. My favorite sales person of all our hunt for my daughter's first car. Helpful but not pushy. It was a little overwhelming how nice and friendly everyone was. It was like were in a small town instead of Surrey. The Sales Manager went out of his way to take care of us.
Great dealership. Staff are super nice and pleasant. Not pushy at all, legit feels like they want to help you make a good choice. Highly recommend and their vehicles are top notch. My first vehicles was a Mazda, tried out a different brand in between, came back to Mazda for a reason.
In the last week we purchased 2 vehicles. The service from the entire staff was exceptional with a special thanks to Peter and James. We would highly recommend anyone shopping for a vehicle here and appreciated all the assistance with a no pressure attitude. Every staff member was unbelievably friendly. Thank you again.
Very friendly and competent staff. All were helpful, professional and personable. Overall, a very nice dealership experience. I would definitely recommend Freeway Mazda to my friends and associates.
We were very pleased with our purchase. Everyone we dealt with was knowledgeable, professional and very pleasant to deal with. They went out of their way to insure we were satisfied with everything
We had an amazing experience with every staff member there. From the time we entered to the time we left with a new car we were treated fantastically by everyone there from top to bottom. I would highly recommend this dealership.
Amazing experience shared with a lovely team, the day I spent there to get my purchase passed so quickly it's really wonderful being there.
I went to Freeway Mazda the other day to purchase our new family vehicle. Freeway Mazda was the seventh dealership I visited that day. Bottom line, they were fantastic. Tracey, our "Brand Ambassador", was phenomenal. She helped me narrow down my selections and helped me pick the exact model I wanted. Upon pickup, we were triaged through five more team members including Eric and Peter who helped us finalize the process. All-in-all, it was a "red carpet V.I.P." treatment from start to finish. Bravo! Highly recommended!
I had an excellent experience in Freeway Mazda. Tommy and the credit manager were very friendly and explained us everything in detail. Also on the day of pick up James explained us in detail how everything worked in our new car. Thanks Tommy, James, and the credit manager!
Peter,Tommy and Allison were very helpful with the test drive and price negotiation, we agreed on a number pretty quick. Special thanks to Allison for explaining all the features of the car and walk through during handoff. Thanks to Fui, for expediting the finance request.